Not much to say but THANK YOU! Thank you for being honest, fair and thorough. Thank you for always taking good care of our vehicles.
Quick, comprehensive, always the right tool for the job!
Very professional and courteous. They explain and recommended each problems thoroughly with pictures. If you have a hybrid this is a place to go.
I'm so glad I found this garage. They're thorough, friendly and so very organized! They let you know what needs attention now and what can wait. Other shops may say they value you, but Toole's actually does.
As a new customer Tooles was responsive, courteous and even provided a shuttle service!
So friendly, very thorough, and really appreciated the ride back to my house!
This is the best auto-repair shop I have ever used. I bring my Toyota Sienna and Mercedes GL450 to them. Their customer service is phenomenal and they have great integrity. I always feel like I can trust them. They never try to push anything on me. They tell me what is mandatory to do for safety reasons versus what is optional (which is important for my Toyota given it has 160,000 miles and I might get rid of it soon). Recently they spent a couple of days of effort trying to diagnose a problem with the Mercedes air suspension that turned out required a specialist to fix. Many places charge for the diagnostic time regardless but they did not. They said since they were not able to fix my problem they were not going to charge me for their time. And I love the new system they just added that emails me a report showing me all the issues with pictures BEFORE they fix them so I can see with my own eyes what they are talking about and decide what I want to do.
Great Service and excellent and knowledgeable staff
Job well done as always . Thanks