San Carlos, Valley Springs, and Jackson Auto Repair

We feel for you, Ray. Those older Jaguars are sexy and beautiful, but they can be expensive to service. Like any car, we recommend consistent maintenance to keep fluids in good shape and other parts lubricated and adjusted at regular intervals to prevent more expensive part failures. We've seen lots of customer cars go hundreds of thousands of miles without too many problems because we've paid attention to all the components. We inspect each car during almost every service, so we can catch things early. In time, that often saves money.

We hire the best people we can, Dennis, and that's very important to us. Training and experience are necessary, but those can be developed if you start with great people. Marky and Ray are a big reason why our Valley Springs shop has such a good reputation. Thanks you!

I'm immensely proud of my team, Andy, and I love that Jason was able to be such a great resource for you. He really knows his stuff, and that's one of the benefits of going to a great shop - we hire great people who can provide you next-level service. It's not just parts and labor, it's the knowledge and advice that gets us so many excellent reviews. And you've seen us work our magic with your gas-powered car, a couple of hybrids and your EVs! Thanks so much, Andy.

Some of our favorite customers are old ladies, Christine! You threw us a bit of a curve ball with your Subaru, and I'm glad to hear that our team got you sorted out so effectively. We hire very skilled staff, but it's most important that they are fine people who are committed to doing the right thing - always. We back our work with a fantastic warranty, and we try to give you great service and a great experience every time. Thank you for your thumbs-up!

We couldn't have said it better ourselves, Linda! We do an inspection whenever a car is in our shop precisely because we often find hidden problems. Most drivers never get underneath their car, so they are often surprised to discover that items are due for maintenance, or beginning to wear out, and we can do those services before the component fails, often saving our customers money. Glad to hear that our team in Valley Springs took great care of you and your Nissan!

Thank you Ann ! Our team is pretty amazing!

Hi John, we appreciate the great compliments and 5-star rating!

Thank you for sharing your experience — we genuinely appreciate your feedback. We’re sorry to hear that your visit didn’t meet your expectations. We strive to provide clear, helpful communication and transparent pricing. Our diagnostic process is thorough and backed by certified technicians, which is why it includes a fee — especially for complex issues like transmission concerns. A low fluid level could cause transmission symptoms that can be corrected without requiring a transmission replacement. Regarding the impression of an all-female staff, we do proudly employ women and we are a woman-owned business, but we’re not an all-female team. We never intend to mislead. Thank you again for your feedback — we’re always working to improve.