4/24/2017
5

Again, Award of Excellence for Outstanding Service for taking care of my 2006 Lexus IS350 before my road trip. I can always count on my car being safe to drive after it's been serviced by your team. Also, thank you for taking care of our 1999 Lexus LS400. The car does not shake anymore.

4/22/2017
5

The only place to take all our vehicles.

4/21/2017
5

Very professional people in the office and the shop. I was kept informed of all the things being done to my car and my options on things that needed to be fixed.

4/19/2017
5

Toole's has been servicing my 10 year old Honda Pilot for the past year or so and the ol' gal has never run better! They recently replaced the shocks/struts and tires and my car is driving better than when it was new (quieter, smoother ride). I would give their customer service 10 stars if I could. They're friendly and have always been transparent on pricing and service issues, Highly, highly recommend Toole's!

4/19/2017
5

The service here is great! I came in for an oil change (which took about an hour), they offer a shuttle or have a waiting area for customers. I set up in the waiting area to do some work, and within no time my car was ready to go! Pricing was very reasonable, and they even accept Groupon. Everyone here makes you feel so welcomed. I would highly recommend Toole's Garage!

4/18/2017
4.5

Great service. Transparent. Quick turn around time. I would highly recommend. We've been looking for a good mechanic for several years; we have finally found one!

4/17/2017
4

Took in 2009 Acura TL for steering / handling issues (i..e. car would drive straight on perfectly level surface, however, if there were any grooves in the road, car would immediately follow grooves and required a firm grip on the steering wheel to continue to drive straight); took it to alignment shop near my work in SF. They worked on it 2x and showed me the before/after alignment specs - however, the car still had a strong tendency to follow the grooves in the road - did some research on the internet - took it to Acura dealership to discuss - Acura dealership surprisingly didn't want to work on it and said it was the characteristic of the car - still not satisfied, looked and researched shops in San Mateo area that had good reviews and worked on Japanese vehicles - found Toole's Garage and made an appt. - guys/gal were easy to talk to and straight-forward - spoke with Dave T. himself - went on a test drive with Francisco who was very knowledgeable of Acuras/Hondas and professional; Long story short, my alignment was off, which they corrected, and they diagnosed the steering rack as starting to wear out - car drives much better (even though steering rack has a slight issue); car came back in same condition (i.e. clean without any additional grease marks, which is a problem with some other local shops) and was on my way; I will consider Toole's for other work, however as an FYI - they are open M-F 7:30am = 5:30pm (which is tough for me to get there before they close to pick-up my vehicle given where I work/live, etc.;)

4/12/2017
5

I took my van in for oil change & over-all service

4/10/2017
5

Toole's Garage is the best Auto Repair shop I've been to. Their level of service and professionalism is head and shoulders above the rest. They are honest and do not try to tack on unnecessary services. I trust them entirely with my two vehicles and hope to keep coming back for years to come. They are a family owned and run business - I'm happy to support them.

4/8/2017
5

Good in process feedback and contact. Kept promises.