Dave - You have serviced my car over the last 9 months or more, and I just want to take time to say thank you very much in a bigger way. Its because you stand out from all the other car shops I have been to and finally feel I can settle down and not keep looking.
Here are the 2 highest qualities I appreciate:
1. You look for root causes. And since I am a woman who unfortunately is not as savvy about car mechanics as her dad tried to teach her, I appreciate that you are thinking of me rather than yourself when it comes to money. I like that you respect my interest in learning and you always teach me about what part broke and what side effect it has. What a patient person you are!
2. You have honesty, integrity, and you love your work. It shows, and I hope your business continues to thrive (as long as I can still get my car serviced as timely as today. :)
Thanks Yvonne! It is always a pleasure to work with you. I can only respond by saying I am TRUELY honored to be your trusted auto repair shop. Toole's Garage