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5

Highly recommend for anyone to take their vehicles to this location. Alex was an absolute professional! He took excellent care of me like I was family!

1

Their quotes were expensive and they gave very little advice and they didn't it wasn't all female employee shop which is what they advertised or at least I saw it when I pulled it up on Google Big easy impression that all the mechanics for females which I figured I could relate to but not the case front guy just didn't get very much information at all and want to charge $225 bucks just to diagnose my transmission image that's what I already knew it was bottom line is like 225 bucks I was not impressed with that at all

Thank you for sharing your experience — we genuinely appreciate your feedback. We’re sorry to hear that your visit didn’t meet your expectations. We strive to provide clear, helpful communication and transparent pricing. Our diagnostic process is thorough and backed by certified technicians, which is why it includes a fee — especially for complex issues like transmission concerns. A low fluid level could cause transmission symptoms that can be corrected without requiring a transmission replacement. Regarding the impression of an all-female staff, we do proudly employ women and we are a woman-owned business, but we’re not an all-female team. We never intend to mislead. Thank you again for your feedback — we’re always working to improve.

- San Carlos
5

I took my vehicle in to get a major repair done and I received EXCELLENT EXCELLENT SERVICE every single person I interacted with was AWESOME I feel toole’s garage are one of the last few honest places to get a vehicle serviced or repaired. I definitely had a great experience here. And they kept me updated and explained everything in detail and didn’t leave me feeling confused about my car. Definitely check them out.

Thank you Dan for the Excellent Review! One of our core fundamentals is to create a great experience for our customers and I feel like we hit our goal with you! Our software helps build trust and understanding of our mutual goals to related to your vehicle. We look forward to your next visit!

- San Carlos
5

I showed up, no appointment, & they took my car in, worked hard, fixed many problems & alerted me about some problems that to be fixed later...in at 11am & out by 5pm...best service ever..I'll be back!!

Thank you Carla! We appreciate the great compliments about our staff. They work hard and we are happy to hear we fixed the issue and got you back on the road! See you next time!

- San Carlos
5

Took care of my Mercedes GLE 350 like it was their own. Best service you can get on a repair, even better than Mercedes themselves. My car required major replacements and they gave it care I can trust. They have a private, gated parking lot, so your car is safe when staying overnight. They have skilled technicians that specialize in many different types of vehicles. There are friendly and helpful service writers handling the office. Their technicians include photos of the areas of concern so you can see the vehicle’s problems yourself, with complete transparency. This helped me to make a well informed decision on what work is recommended/required. And to top it all off, it even came with a solid warranty. Can’t beat that. I trust Toole’s every time.

Wow – thank you so much for the kind words and thoughtful review! We’re honored that you trusted us with your Mercedes GLE 350, and it means the world to hear that you felt the care and attention we put into every repair. Our team takes great pride in delivering dealership-quality (or better!) service with full transparency, and we're thrilled that our digital inspections and warranty gave you peace of mind. It’s customers like you that make what we do so rewarding. We truly appreciate your trust and look forward to being here for you whenever you need us. Thanks again for being part of the Toole’s Garage family!

- San Carlos
5

Very professional and friendly. The work is always great!

Thanks for the 5-star review! Thank you for the great compliments!!

- Valley Springs
5

They gave us an excellent price on replacing two belts. And got us in the same day that we called.

4.5

These folks take care of my 1999 Miata, my 2006 F150 and my 2019 Bolt and I could not be happier. Mike and Ray at the front desk are great, Francisco, the mechanic I usually get has never let me down, the pictures they take and send me are very helpful in understanding what's going on- it's all good.

5

Great service and excellent communication

Thank you Rob for the great 5-star review!

- San Carlos
5

These guys are great I towed my Ram Promaster into their shop. For a no crank no start. They diagnosed it the same day, they knew the problem 100% but said their Lock smith to make a new key retired and recommended the dealership. They didn’t charge me a single Penny. And their diagnostic was correct I got a new key and my car is running and all fixed! Thank you Toole’s you guys are great!

Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020, Jackson (209) 223-2174 if you have any issues in accessing any area of our website.