5

5

Very nice and clean shop .

Our technicians work better when the shop and tools are clean, and it ensures that we don't accidentally transfer any dirt or oily mess onto your car. And our customers love our clean, comfortable shop when they drop off and pick up their cars. We treat our employees and our customers like family, so we treat our shops like our homes, and we keep them clean and in tip-top shape. Thanks for the nice review, Liz!

- Valley Springs
5

Friendly, prompt service. My BMW dealer told me I needed new brake pads, Toole's checked them out told me they were not needing replaced and showed me the pictures of the measurements taken. Great service.

5

Amazing group of people! They saved me thousands of dollars the dealer wanted me to pay for something that didn’t even need to be fixed! I love that they take pictures and videos so you can also see what they see and what needs to be done! Thank you from the bottom of my heart ❤️ They got my car ready for our road trip!

So glad you had a great experience, Samantha. Thanks for the wonderful review!

- Valley Springs
1

I do not know how they have good reviews at all. They charged me $260 to look at my car and figure out what was wrong with it, later on they called me saying they needed extra over $500 to keep looking at my car. The end of the day I went to get my car and had to pay $260 and they never figure out what was wrong with it. Do not go here, you will waste your money. Also very aggressive customer service.

We performed testing and analysis to diagnose the warning lights and specific diagnostic trouble codes on your Mercedes. We tested multiple components and the associated wiring and harnesses related to your problem and did not find a specific cause of your diagnostic code, so additional testing would be necessary to find the issue. Your Mercedes is an AMG model and a not a simple machine to diagnose and repair. Since you did not want to continue with additional testing and diagnosis, we recommended that you consult your Mercedes dealer to determine if this failure might be covered by your manufacturer's warranty. Our diagnostic rate is less than half the rate the local Mercedes dealer would charge and completely fair for the highly skilled Master Technicians who perform these services at Toole's Garage. Ultimately, diagnostic work is a technical skill that requires education, training, experience and lots of expensive tools, and we bill for those services just as we do for repairs. If you would like us to take another look at your Mercedes, please make an appointment and we'll be happy to help. We're pretty good at what we do, Fran!

- San Carlos
4

Good, although this visit was just for an estimate.

Happy to help you plan your next service, Keith, then you'll see why so many of our reviews earn us 5 Stars!

- San Carlos
5

I was happy with the quality of the work. Very professional and reasonable pricing.

Happy to help you plan your next service, Keith, then you'll see why so many of our reviews earn us 5 Stars!

- San Carlos
5

First time there, took my daughter's van in Fast and fair price. Taking another of my vehicles in on Monday.

Repeat customers mean we're doing our jobs right, so thank you for your confidence in our team, Anthony!

- Valley Springs
5

Great shop, Great people! Brad and crew were able to get me in and repaired the same day.

Thanks, Bob

- San Carlos
5

Michael, Ray and Steven were absolutely awesome. Took in my van, found the problem, fixed it, took me home when I had to leave it at the shop, and picked me up when it was time to bring it home. I really appreciated all the help, and the laughs. Don’t lose these guys.i don’t think I’d go back if they aren’t there.

We've got great people at our Valley Springs shop, Mary, and they're not going anywhere! You've seen that happy employees create an environment that our customers really enjoy, and they come to work ready to make things happen! We're glad everything went well with your van, and we'll see you at your next visit!

- Valley Springs
Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020 if you have any issues in accessing any area of our website.