San Carlos, Valley Springs, and Jackson Auto Repair

Glad you had a great experience. Come back and see us again!

Thank you, Dimpy

We do an inspection whenever a car comes in for service, Lydia, so we often catch problems like your weak battery before the cause problems and unexpected breakdowns. It's one of the many things that bring so many customers back to our shop time and time again. Thank you, Lydia!

That's our goal, Ron - to give you a great experience on par with the premium dealers, without the premium prices, and with much more information along the way. Our shop software provides you with detailed notes, pictures and videos while we're inspecting and working on your car, so you see what we see in real time. It saves both of us time and prevents the phone tag you often get from dealers. We'll be glad to service your Mercedes at your next visit. And thanks for your support!

Our technicians work better when the shop and tools are clean, and it ensures that we don't accidentally transfer any dirt or oily mess onto your car. And our customers love our clean, comfortable shop when they drop off and pick up their cars. We treat our employees and our customers like family, so we treat our shops like our homes, and we keep them clean and in tip-top shape. Thanks for the nice review, Liz!

So glad you had a great experience, Samantha. Thanks for the wonderful review!

We performed testing and analysis to diagnose the warning lights and specific diagnostic trouble codes on your Mercedes. We tested multiple components and the associated wiring and harnesses related to your problem and did not find a specific cause of your diagnostic code, so additional testing would be necessary to find the issue. Your Mercedes is an AMG model and a not a simple machine to diagnose and repair. Since you did not want to continue with additional testing and diagnosis, we recommended that you consult your Mercedes dealer to determine if this failure might be covered by your manufacturer's warranty. Our diagnostic rate is less than half the rate the local Mercedes dealer would charge and completely fair for the highly skilled Master Technicians who perform these services at Toole's Garage. Ultimately, diagnostic work is a technical skill that requires education, training, experience and lots of expensive tools, and we bill for those services just as we do for repairs. If you would like us to take another look at your Mercedes, please make an appointment and we'll be happy to help. We're pretty good at what we do, Fran!

Happy to help you plan your next service, Keith, then you'll see why so many of our reviews earn us 5 Stars!