5

Superbly friendly staff. Nice waiting room and atmosphere. Great lookin' shop! Very satisfied with service and experience.

Thanks Jeremy, we hope the kids enjoyed the Netflix and pens!

- San Carlos
5

These guys are the best! I came in at 3 pm this Mondaywith no appointment. I was around this area and need to get my car fixed as quickly as possible. It failed to start once last Friday, and then it could start but delayed, I did some research online and it could be a simple battery problem or more complex such as fuel system. I went to another place at first but they don't work on Nissan much so I searched on Yelp while I was stepping out of that place. I just saw that Toole's takes care of Japanese cars, and 5 stars! No need to search for more, go! While one guy was typing my information into their computer system, another guy (Later I realized he is the boss:)) drove my car into their garage. They started to check the battery and told me it was bad, and needs to change a new battery to continue their work. Fortunately, after they changed the battery, everything tested good (the technician showed me the testing result and explained to me), I was so happy. They only charged me 13 bucks for labor and their prices for parts are really reasonable. When I left with my car fixed, it was just 4 pm! By the way, this place is so clean and tidy, including the garage (I went in to see my car). And I think I don't need to mention free wifi, water and coffee. This is the place I will go whenever my car needs repair.

Thanks for the great review. We are always happy to help our customers when they need it!

- San Carlos
5

Great service as usual, love coming here

Thanks Susan!

- San Carlos
5

As a customer at Toole's for several years, I feel peace of mind that my car is in the hands of honest and supremely skilled mechanics. The entire staff is also very kind.

Thanks Carol, it is always nice to see you and your dog is adorable!

- San Carlos
5

My first visit was great. I am so happy I found this place. Very clean and above all honest.

We are happy you found us also!

- San Carlos
5

Absolutely the best customer service I have experienced anywhere! Inviting, warm, friendly, knowledgeable and relaxed! No stress here, no pressure, total professionalism with a big smile! Beau is the man! After explaining the service in detail, he hooked me up with a ride to work and when my truck was ready, hooked me up with a ride from work to the shop! I was amazed to receive an in process email with pictures of my truck and what was needed and then a follow up call from Beau again explaining everything in detail. Tires a little worn, Beau has suggestions and will price check and email the details. The guy just seems to love doing the research and sharing his knowledge with his customers! And may I add, I received a grand tour of the shop, the cleanest shop I have ever stepped foot in!

Thanks for the review, we are glad that you appreciate all our efforts to give our customers transparent and painless car repair.

- San Carlos
5

Excellent quality of work. Came up with a simple, free solution to the problem with my door locks rather than running up a big bill and "hiding" the simple solution. I would strongly recommend them to anyone.

Thanks Howard, we like to keep things simple!

- San Carlos
5

Good customer service. Diagnosed and fixed properly as well as quickly. Won't hesitate to go back.

Thanks Seth, glad we could help out.

- San Carlos
5

Dave and Bo are very nice person.They gave you the all detail what ever they did in your car.I will give them rate *****

Thanks for the great review. We are glad that your Prius is running better and more powerful than ever!

- San Carlos
5

It was a real pleasure to take my Honda "Pearly" to these great guys. I trust them 100% and was so happy to connect with them again after many years of searching. I know I am in great hands, thank you.

We are so glad you found us again. Glad we could take care of Pearly for you, she is beautiful!

- San Carlos
Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020 if you have any issues in accessing any area of our website.