Once again, I am writing to tell you about exceptional service from the team at Toole's Garage! A while ago, I had discovered my Honda Oddysey minivan had trouble when shifting out of park - it was a mild annoyance, and Dave and Beau had explained it was probably the shift lock which was getting worn out. Of course, I let it go too long and ended up stuck in a parking lot in Burlingame, unable to get out of park. Luckily, I called Toole's Garage and they talked me through a way to get the car out of park safely. I was able to drive it straight the garage and even on a Friday afternoon, they were able to get the part and fixed it for me while I waited! I can't thank Dave and Beau and whole team enough for getting me out of that jam and providing exceptional service!
You are so welcome! We were glad you were able to get the car out of park and get it down here for us to fix the issue.
- San Carlos