Reviews - Page 161 - Toole's Garage

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Linda Feng

4/18/2013

We have had our cars serviced at Toole's Garage for the last several years since we moved to the area. I have been extremely satisfied every time I've brought one of my cars there. Both Dave and Beau are extremely friendly and knowledgable and will take excellent care of your car. They have given me loaner cars and given me rides to and from my house when my car was being serviced. They always call me to report on the status of the service and answer all my questions very patiently. On my most recent service appt, there were several items which could only be performed by the dealer. Beau arranged to have my car brought to the dealer and he worked directly with them to have the work done. It is the personal attention and customer service which makes them such an excellent repair shop!

Thank you for the confidence in us Linda. We will always take any measure possible to "lighten your load" of automotive tasks. Stress relief, personal attention, and customer service is what we strive for. It is truly an honor to have earned your trust and we greatly appreciate your recommendation. -Take care, Dave

- San Carlos

Elizabeth Souw

3/28/2013

Keep up the good work. I am happy with the quality of work eventhough the shop is not specialized in Volvo cars.

Thanks Elizabeth! Our main goal is to create a stress free auto experience, no matter what the car is!

- San Carlos

Steve Benner

3/20/2013

I've known Dave for almost 30 years. Great guy, fair, terrific mechanic. He's one of the only ones I would trust with my precious toy. See ya soon Dave and company!!!!

Hey Steve, thanks for sharing. Knowing you over the years has been my privilege. I appreciate your kind words and your endorsement. We're looking forward to seeing you again! -Best, Dave

- San Carlos

monica castillo

3/20/2013

Dave is not only an outstanding mechanic, as is his team, but also highly trustworthy and ethical. A few years ago, he caught some serious problems regarding work performed on my car by others. It was only due to his discovery and assistance that I was able to successfully resolve my legal complaint against the others. I will follow Toole's Garage to any location (but let's not keep moving south Dave, ha ha)!

Monica, thanks for a great review. Working with you has been our pleasure. Outstanding work and honest service is what we believe in. It's an honor to have earned your patronage. I appreciate your compliments and your recommendation. -Take care, Dave

- San Carlos

Katherine Shah

2/27/2013

Came in for an oil change. Great customer service, very friendly, personable and relatively fast oil change. Another happy customer!

Thank you for your kind words Katherine. We are glad you found us. We appreciate the other info you gave us also. Thank you!

- San Carlos

Jeff Cohn

2/22/2013

Excellent service in your new clean shop. Very much appreciate your expertise in caring for my car. It is especially important as it is an older car now with 170,000 miles.

Thank you Jeff. We hope you are able to reach over 300k like a lot of our customers,and hopefully next time we can earn a 5 star from you.

- San Carlos

Regina Primero

2/15/2013

went to have some maintaince done they were very honest and saved me money I would recomend them to anyone needing a personal mechanic

Hey John, Thanks for taking the time to check us out. We appreciate that you chose us for your vehicles needs. Thanks, Dave

- San Carlos

Mike Frandy

1/28/2013

Wow. I was very pleased with the service and assessment. Honest auto repair. I came to Toole by referral for a second opinion and was ready to spend $1100-1200 and was quoted an optimal fix for $250. I was very impressed and I highly recommend.

Thank you for the recommendation. We are glad we could save you some money on the vehicle. We appreciate that you noticed we are here to help our customers out any way we can.

- San Carlos

Kerrie Watts

1/24/2013

Went in for a oil change and was greeted with phenomenal customer service and an awesome wait room. Will def return!

Thank you Kerrie! We appreciate the compliments, and are very thankful that you appreciate the hospitality. We look forward to taking care of you and your vehicle for as long as you need us. Thank you for choosing us! Dave

- San Carlos

Nigel Paxton

1/24/2013

Dave and Beau always take great care to communicate options, timeframes, and any other pertinent details. They truly go out of their way to provide excellent service.

Hi Nigel, thanks for a wonderful review. I'm glad you've been happy with our service. We understand it's important to keep you informed and in the loop. Excellent work is what we aim for. I'll be sure to pass your compliments along to Beau. Don't hesitate to reach out the next time you need anything! -Take care, Dave

- San Carlos

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