5

Dave, Bo and the entire staff were fantastic. They wrote down my previous diagnosis, confirmed the findings, then provided a solution which was to replace my hybrid battery pack. The service was top notch and I will partner with them to help replace future battery packs.

We are so happy to hear that we could offer you the best solution for your Hybrid. Our techs are all certified HEV diagnosticians so we make sure we actually fix what is broken! We are so glad we could help!

- San Carlos
5

I know I can always trust them to do whatever is necessary. When I take my car there for service, I have a good idea of the major repair that has to be made and know if they come up with additional repairs I will be called and the reason for the repairs explained to me and I will make the decision as to whether the repairs will be done, I trust them completely.

Thank you Ed! This is a great review and we really appreciate the time you took to write it. Transparent car care is very important to us, we work hard to keep our client family informed of all the work related to their vehicles. We look forward to your next visit!

- San Carlos
5

Dave's team did a great job working on my car and giving me advice.

What about the cheese sandwich? Has any other car shop made you a cheese sandwich?? Thanks for the great review Ponce!

- San Carlos
5

Nothing "not to like" about Toole's. Excellent service, loaner car, honest & happy people, cute Bella -- all makes for an outstanding business. Love this place.

Thanks Carolyn, we are so happy you like us! Our goal is to give our client family excellent customer service with outstanding service and who can forget cute Bella!

- San Carlos
5

FIRST OFF, SHUTTLE SERVICE.. THANK YOU! YOU GUYS MAKE IT SO MUCH EASIER TO BE ABLE TO DROP OFF MY CAR IN THE MORNING AND GET TO WORK ON TIME! ALSO, YOU GUYS ARE JUST ALL AROUND NICE, IT MAKES DEALING WITH CAR STUFF EASIER. AND FINALLY, NO "BS". I USE TO TAKE MY CAR TO MY DEALER AND THEY WOULD ALWAYS TRY TO SHOVE UNNECESSARY STUFF IN MY FACE. SOME PEOPLE DON'T HAVE TIME OR MONEY FOR THAT, SO THANK YOU FOR YOUR HONESTY :)

We are so happy that the shuttle service worked out for you. We work hard to make sure our client family and their vehicles are well cared for and transparent car care makes everyone happy! Glad you appreciate our efforts and honesty.

- San Carlos
5

I was excited to see that they knew how to work on my 13 vw cc, not only did they know what they were doing they also did the work quickly. Thank you Beau for all your help!

5

The service at Toole's Garage is simply outstanding. Not only did they take care of my oil change and transmission fluids, but they gave me a ride to and from work, vacuumed the inside of my car, and cleaned my windshield! They examined my car completely and let me know its status in a clear and professional manner. My hat is off to Dave for organizing such an amazing crew, and Cecilia for getting me back to work on time for my business appointment. Great job all!

Michael, thank you for the amazing review and such kind words. Dave has created a family environment for the whole team and we are all grateful to be part of it! Cecelia is our newest member and doing great, thanks for noticing! We look forward to your next visit.

- San Carlos
4

Always very good quality service and also appreciate the updates on how the repair is progressing. Very satisfied.

Jeff, thank you for the great review and thank you for supporting our family owned business.

- San Carlos
3

When I called and made the appointment, I requested that they work on my car that morning. I was told to bring the car at 8 AM. My car was not worked on until late afternoon and by the time it was done, my whole day was gone. The previous time I brought the car, it took all day as well. I had errands to run.

Laila, we apologize if we didn't meet your time expectations. We are very thorough when working on our client family's vehicles. Safety is our main concern! We do have rental vehicles available if you need to run errands during your next appointment. Thank you for your review.

- San Carlos
5

As always, great quick reasonable service.

Thanks for the kind words Linda!

- San Carlos
Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020 if you have any issues in accessing any area of our website.