1

It's definitely not a place for oil change. They used an oil that isn't recommended for my engine. Oil prices were 5 times more expensive than you find on Amazon, and much more expensive if you buy in bulk as they do. I was offered fuel injection cleaning, as they told: a direct injection engine needs to be cleaned at each service interval. My car has a port injection! And the worst part, the program car to 5000 mile oil change reminder, while recommended is 8000. And I just cannot get it back myself without a reprogramming tool.

5

I appreciated the great communication and detailed information about the required repairs and recommendations. The text updates and detailed pictures kept me well informed. Thanks to the team a Tooles

1

5

They squeezed in an alternator replacement near the end if the day. They charged 30% less than the Honda dealer quoted

Giving you great value and making your service experience convenient and easy are key goals for us. Nailing it every time is why so many customers come back to us over and over again. Thanks, Eric!

- San Carlos
5

The best run repair facility in the Bay Area! The cleanest too! All estimates are up front before proceeding. Follow along texting with photos and video as repairs are progressing. NASCAR for your family vehicle. Check them out! This is how a twenty-first century vehicle repair facility should operate.

That's exactly what we're shooting for, GB, and I'm so proud that my team made it all come together for you. Thank you!

- San Carlos
5

Top notch customer service. Everything they do from quote to completion you are in the know! Would highly recommend !

Transparency is one of our Toole's Garage Fundamentals, and our shop software makes it so easy. With a few clicks, you can see pictures and videos; review our recommendations and technician's notes; approve or defer services, and even pay your bill! Our customers love it! Thank you, Jennifer, for the thumbs up!

- San Carlos
5

I brought my Mercedes Benz GLC 300 that had an engine light on. These guys were great. The engine light issue was diagnosed and fixed quickly. On top of it, I had them do a Service A on my Mercedes, which they did for a $1000 less than what dealership quoted me. Everyone I dealt with was extremely helpful, friendly and genuine. I feel lucky to have found this place. Highly recommended!

Glad you had a fantastic experience, Irina. Our guys work hard to provide excellent service and we often beat the European-brand dealers on the maintenance service packages, which are important steps to keeping your car running at its best. Regular maintenance often prevents costly breakdowns and unexpected repairs, and has been our focus since we opened. We also provide detailed inspection notes with every service, so we help you stay on top of the condition of all your major mechanical systems. In complex machines such as yours, this too can save you money in the long run by helping you get the most life out of every component. I'll thank my team personally for giving you a five-star experience, and thank you for the kind review!

- San Carlos
4

Positive experience- excellent customer service, speedy repairs and worthy warranty for the repairs. They also recognize Veterans!

Our warranty is one of the best in the business - 3 years or 36,000 miles nationwide warranty for most services and repairs. We fix it right the first time, but we've got your back if a part or service doesn't go the distance. Thank you for your service to our country, Song, and for your nice review!

- San Carlos
5

Got my mercedes to tooles and they did amazing work on it while also recommending a ton of scheduled maintenance. Will be back here again!!

5

Excellent Customer service.

Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020 if you have any issues in accessing any area of our website.