San Carlos & Valley Springs Auto Repair

Thank you, Dimpy

That's our goal, Ron - to give you a great experience on par with the premium dealers, without the premium prices, and with much more information along the way. Our shop software provides you with detailed notes, pictures and videos while we're inspecting and working on your car, so you see what we see in real time. It saves both of us time and prevents the phone tag you often get from dealers. We'll be glad to service your Mercedes at your next visit. And thanks for your support!

We performed testing and analysis to diagnose the warning lights and specific diagnostic trouble codes on your Mercedes. We tested multiple components and the associated wiring and harnesses related to your problem and did not find a specific cause of your diagnostic code, so additional testing would be necessary to find the issue. Your Mercedes is an AMG model and a not a simple machine to diagnose and repair. Since you did not want to continue with additional testing and diagnosis, we recommended that you consult your Mercedes dealer to determine if this failure might be covered by your manufacturer's warranty. Our diagnostic rate is less than half the rate the local Mercedes dealer would charge and completely fair for the highly skilled Master Technicians who perform these services at Toole's Garage. Ultimately, diagnostic work is a technical skill that requires education, training, experience and lots of expensive tools, and we bill for those services just as we do for repairs. If you would like us to take another look at your Mercedes, please make an appointment and we'll be happy to help. We're pretty good at what we do, Fran!

Happy to help you plan your next service, Keith, then you'll see why so many of our reviews earn us 5 Stars!

Thanks, Bob

Thanks, Pete

You brought your Escape to us with a series of warning lights and requested a diagnosis, which we performed and determined that your hybrid battery appears to be failing. We recommended two options for replacement, as well as some other services for your vehicle, all of which you declined to do at this time. The total cost for the complete inspection, testing and analysis - including the diagnosis - was $260. We're happy to talk to you in more detail about your car anytime, so don't hesitate to call, Sam.

Our processes are very transparent by design, Heather. Makes it really easy for you to see what we see, make informed decisions about your car, and even pay with your phone before you pick up! Thanks for the review!