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5

They are friendly and kind explaining everything. Specifically Brad Jacobs was very much so!

Thank you Kyung for the kind review. We are very proud of Brad and we look forward to your next visit!

- San Carlos
5

Had an "easy "engine swap being done over at a garage in Livermore that turned into a nightmare. Tooles saved my chevy 3500 express from completely going wrong. Jason went above and beyond to understand this was all around rough time for me.mad respect.

Glad we could be of service Russell! Jason is pretty amazing!

- San Carlos
5

Excellent communication and quick work on repairs.

Thank you Angela, we appreciate the kind words!

- Valley Springs
2

Over priced out of towner price gouging. $700 starter replacement on a 2008 Honda Odyssey. They waived half the diagnostics fee; however they were unwilling to go down in the overprice cost of parts and labor. Find the part myself was a quarter of the cost they were charging. Had to do this job myself despite being on vacation.

We appreciate the feedback and the opportunity for us to explain our service. At Toole’s Garage we pride ourselves in getting the job done right the first time so our clients can drive worry free. We provide a 3 year 36k mile warranty on our services. To ensure we continue to provide quality services with a worry free warranty, we use quality OEM parts and trained technicians. We are glad to hear we could correctly diagnose your vehicle's issue and you were able to get the issue resolved and back on the road.

- Valley Springs
5

I would highly recommend Tools garage for repair and engine work. They are straight forward and will work for you to get the job done in a very professional manner with good personal contact along the way. Highly qualified mechanics in a clean and friendly environment.

Thanks Mike for the great review!

- Valley Springs
4

Thank you Melanie for the great review!

- Valley Springs
5

Overall, Excellent Customer Service! Both Sean & Brad were very responsive from the initial point of contact to the final repair of our vehicle. The estimate included photos & a description of the technician’s findings to help us understand the issues and the recommended services/repairs-Great job! We highly recommend Toole’s Garage and will continue to take our Honda Accord & Nissan X-Terra for service at this location.

5

Great family owned business

5

Staff are very helpful, curtious, & fast service.

Thanks Peggy! Glad you hear you had a great experience, we look forward to your next visit!

- Valley Springs
1

I recently did a pre-purchase inspection by Tooles Garage. They squeezed me in last minute and were great with communication throughout the process. I asked the guys how the inspection went and if the car was in good enough shape to make the long drive home. 1hr into the drive the new car I just bought won't start, so I'm sitting on the side of the road waiting for the tow truck at 3:00am . . the battery check came out good but I guess the overall inspection did not. 1/10 would not recommend. Update 6/2/22: I ended up taking this vehicle to the dealership to diagnose the issue. . . Not only did Tooles Garage neglect to see the condition of the alternator but they also didn't noticed a hole in the radiator. Don't make the same mistake as me. If you need to get your pre-purchase vehicle inspection, don't do it at Tooles Garage.

Thank you Jordan for your feedback. We are sorry to hear that your vehicle let you down. Our pre-purchase inspection includes a very thorough review of all things that may indicate an issue or possible repair. We check approximately 32 different items during the inspection. Our pre-purchase inspection does not include diagnosis of any items we identify as having a concern. We did identify 12 different areas of concern with your vehicle. Some that require diagnosis, some that are standard maintenance items, and some that are considered repairs. From our understanding, given your restrictions on time, you were unable to address any of those concerns. We are sorry to hear that your alternator failed shortly after our inspection was performed. We understand how important it is to keep your vehicle running and on the road. We could not have anticipated this electronic failure. We do hope you understand the limitations when it comes to components and how they can fail at any time. Please note that Toole's Garage does provide a 3 year 36 thousand mile warranty on all performed repairs.

- San Carlos
Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020, Jackson (209) 223-2174 if you have any issues in accessing any area of our website.