5

This was my second visit to Toole's for work on my Ford Truck. Beau the first time and Tony and Roberto the second time have both got what I call the "Service Gene". Toole's does great work and communicates well with their customers. This visit was prompted by leaking radiator coolant. The radiator had been replaced last September, so there was no charge. They also checked the undercarriage for leaks - no charge. They checked and adjusted tire pressure - no charge. There was a loose wire at my battery, causing it to not start - they fixed that at no charge. Finally - they found a lug nut missing at my passenger side front wheel, so they dug up one on their inventory and replaced it...say it with me now: no charge. These guys are pros, and they respect their customers and work hard to get and keep your business. Free coffee and water too! I don't drink coffee, but my wife does and raved about it! Thank you, Tony, Roberto, Beau, and the entire crew at Toole's!

5

They staff is really personable and professional. They will tell you exactly what is wrong with your vehicle with photos. I've been going here since moving to the bay area and plan to continue. They are really communicative; they'll tell you what work has to be done and what can wait based on your budget. The service is unparalleled.

Thank you so much Cassie for taking the time to write a review. We're glad you're a neighbor and trust Toole's Garage with your baby. Communication is definitely the key to a successful business.

- San Carlos
5

Very fortunate to find such a great shop. Not only have they assisted with my volt, my Jeeps, my Silverado but helped put my ATV back together after 5 roll overs into my Creek. Plus Beau is consistently a pleasure to work with!

5

Just moved to the Peninsula from the East Bay and needed to find a quality, high integrity auto shop and I found it with Toole's Garage. Most professional group of individuals I have come across on either side of the Bay. Their customer service, communication and genuine interest in doing their client right is apparent from the moment you walk in the door. I've used them twice now and will definately return for any future needs.

5

Was looking for a reliable, not dealership pricing Honda service shop for my older 2006 Accord. Tooles had really good reviews so I tried them for a slight gas smell leak. They went above and beyond with finding a number of small concerns and leaks, and pointed out some other areas that were starting to show wear or should be serviced (transition fluid was dirty, timing belt was worn and stretched, cabin air filter very dirty). A text message with link to pictures and list of concerns was sent to my phone! Very impressed with the company and parts warranties.

Thank you Marie! The pictures really help us translate to you what our mechanics are seeing on your Honda Accord. We are so happy you are impressed with us, and yes, or warranty is 3 years or 36,000 miles! We have you covered!

- San Carlos
5

Toole's Garage is the BEST!! They got me back on the road super quick. I ended up waiting longer for the initial tow than I did for the fix. Special shout out to Tony, Beau, and Audra. They were patient and beyond helpful. They made the best out of an otherwise stressful situation.

Glad we were able to help Kevin and glad it was the day after tax day!

- San Carlos
5

Great customer service always with a smile. Thank you for taking good care of my Lexus!

Thank you Bob! We aim to cheese 🧀, I mean please!

- San Carlos
5

Great customer service. They always keep you updated on what’s going on.

5

I broke down on the 280 and found Toole’s Garage. Great family owned business. Very nice, professional service, recommend!

We are so happy we were able to help you!

- San Carlos
5

Always very professional and great to deal with. Service report is now sent digitally, but you can still get the personal blow by blow over the phone. Everything done on time.

Thanks Laura, glad you like the digital inspection. We are a green business so going paperless is one of our goals!

- San Carlos
Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020 if you have any issues in accessing any area of our website.