San Carlos, Valley Springs, and Jackson Auto Repair

Denise, you are an excellent 5 star customer as well. Thank you for your continued trust in the Toole’s Garage family.

Thank you for the feedback Darryl. We understand that our customers can purchase parts on line and do the work themselves, this is always a less expensive alternative. We source our parts from our local vendors. The parts that we acquire and install carry a 3 year 36,000 mile parts and labor warranty. As a high rent Bay Area business we need to stay competitive in salary and benefits for our employees. We want to ensure that they have a good quality of life without a multi-hour commute. We make sure that our pricing is competitive and fair as you can read in many of our reviews. We are certainly not the lowest priced shop out here. Our goal is to make sure we have the highest skilled teammates to make sure your vehicle leaves our shop safe and reliable. We always work with our client family to prioritize the work to get their vehicle up their expectation level. We never pressure to get all work completed at once, especially on a vehicle 14 years old. We find any concerns, we create the estimates, we can schedule the work as needed. We always present everything we find because it is important that our customers know what we currently see so there are no surprises. We understand that our shop is not for everyone, but our customers understand the value that we bring and the culture we create for our employees. We appreciate your feedback and if you feel you want to break the work into sections just give us a call for an appointment.

Thank you for the feedback Darryl. We understand that our customers can purchase parts on line and do the work themselves, this is always a less expensive alternative. We source our parts from our local vendors. The parts that we acquire and install carry a 3 year 36,000 mile parts and labor warranty. As a high rent Bay Area business we need to stay competitive in salary and benefits for our employees. We want to ensure that they have a good quality of life without a multi-hour commute. We make sure that our pricing is competitive and fair as you can read in many of our reviews. We are certainly not the lowest priced shop out here. Our goal is to make sure we have the highest skilled teammates to make sure your vehicle leaves our shop safe and reliable. We always work with our client family to prioritize the work to get their vehicle up their expectation level. We never pressure to get all work completed at once, especially on a vehicle 14 years old. We find any concerns, we create the estimates, we can schedule the work as needed. We always present everything we find because it is important that our customers know what we currently see so there are no surprises. We understand that our shop is not for everyone, but our customers understand the value that we bring and the culture we create for our employees. We appreciate your feedback and if you feel you want to break the work into sections just give us a call for an appointment.

Hey David! Keeping your Infiniti well maintained is our specialty, after all, I own an FX35. We are very happy you found us and had a great experience. We always love when our client family feels the difference in their vehicle after we are done. We certainly think you found your dealer replacement......and then some :)

Hi Joe, we are sorry to hear that you were not happy with your visit. We searched our customer database and can't find you in our system. Please provide some comments on how we could have done better.

Thank you David, we appreciate the excellent 5 Star review. We're in the business of high flying tech and love the power to connect with our clients as much as possible. We love flirting with the line between tech and human interaction. Thanks again for taking the time to review us!

Thank you so much Peter! Top Notch customer service is our focus and we are very happy that you appreciate it! After all, who are we really...without YOU?! :)

Thank you for your five-star review. We'd love to hear how we were of service.