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5

Excellent, professional, and friendly service experience here at Toole’s Garage. They are so thorough in providing service to your car. Each service item is clearly explained, and you receive a detailed service report electronically which shows key areas of your vehicle and where service is needed. I had previously only gone to my dealership for service, but now I come here. There is a very comfortable waiting room with coffee, water, phone chargers, and magazines. I highly recommend Toole’s and trust my car in their good, caring hands.

5

I have never had but wonderful service from tooles, very glad I found this place, they r awesome and very trustworthy.

Thank you so much DeDe! We are so happy you appreciate what we do! We are very glad you found us as well!

- San Carlos
5

If you're looking for a place that is easy to schedule with, helpful with your issues, and does the work honestly and quickly, then you've come to the right place! Nothing but good things to say about my experience with Toole's . . . I had originally called about a minor issue but once I saw how they handled that, I scheduled another larger issue immediately. I'll definitely be back - thanks so much!

Thank you so much Misasha! We are thrilled that you were comfortable with how we addressed your concerns. I am glad that you know we are truly here for you!

- San Carlos
5

If you're looking for a place that is easy to schedule with, helpful with your issues, and does the work honestly and quickly, then you've come to the right place! Nothing but good things to say about my experience with Toole's . . . I had originally called about a minor issue but once I saw how they handled that, I scheduled another larger issue immediately. I'll definitely be back - thanks so much!

Thank you so much Misasha! We are thrilled that you were comfortable with how we addressed your concerns. I am glad that you know we are truly here for you!

- San Carlos
5

Third time at Tooles. Alignment on my 1999 GMC Suburban. These guys know their vehicles, let me provide input towards the results I was hoping to get and delivered exactly what I asked for. Best alignment I've had in the 20 years I've owned this vehicle. Thanks for taking the time to do the job the way I wanted it done...Customer service was great-

5

First time taking my "old school" car to Tooles for an alignment. Involved me in the process as it was happening. Results were great. Customer service great. Price reasonable for the time they took to complete the work. I'll be back-

Thank you for an excellent review! You know we love our “Old Schools” at Tooles Garage!

- San Carlos
4

There was an aggressive replacement of part that other shops said was not needed at the time.

4

This time I had a Honda with an A/C problem. Toole's did an analysis (I had had one done already at Firestone that showed a broken compressor. Toole's estimate was in line with other shops in the area (and way less than the RWC Honda dealer). They were thorough and gave me a "normal" estimate and a "worst-case" estimate which no one else did. Their turnaround time was very good, but the news was that I needed to replace a very cheap part called the "expansion" valve but the labor was a lot. I was very disappointed at first as I had wanted to avoid this which was indeed the "worst-case" scenario. They then went to extra measures and did more analysis involving computer codes and did an extra evacuation and recharging. All that was at no cost to me, and the result was that they got the A/C working properly without that extra, expensive charge. So they really went "the extra mile." And I'm very grateful. They also did a car inspection more thorough than others (like Firestone) gratis as part of the service. It discovered a slightly damaged tire which was not leaking, but we got that replaced at the America's Tires at no cost because we had road hazard insurance. I would recommend them for thorough and compassionate service.

Manny we are so happy we were able to help you! Thank you for the great review and we look forward to your next visit!

- San Carlos
5

Thank you for your great review. We really appreciate your feedback.

- San Carlos
5

Thanks for the five* rating. We really appreciate your feedback.

- San Carlos
Toole's Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call San Carlos (650) 594-1128, Valley Springs (209) 772-5020, Jackson (209) 223-2174 if you have any issues in accessing any area of our website.