One of my least favorite things to do is take my car into the shop and be talked down to. Dreading the usual experience, I found Toole's Garage through an online coupon for a free brake inspection. To my surprise, Dave showed up and was really friendly, taking the time to explain what needed to be done to my car and allowing me to make decisions without any pressure. He answered all of my questions and was very transparent (opposed to being a "salesman"). Based solely on customer service and a sense of honesty I got from the staff, I'd definitely bring my car back to Toole's. I don't know much about cars, but I'm certain they took care of mine.